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when I try to open pdf files they are converted to speedy.ashx files and I can't open them. What gives?

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  • Last reply by volboy

volboy
volboy

The problem is associated with attachments to incoming emails. The first time this happened I searched for a solution and ended up installing something called speedy. The problem did not resolve itself and I uninstalled the software. Now when I try to read a pdf attachment it appears that the file is somehow converted to a speedy.ashx file and I can't read it.

The problem is associated with attachments to incoming emails. The first time this happened I searched for a solution and ended up installing something called speedy. The problem did not resolve itself and I uninstalled the software. Now when I try to read a pdf attachment it appears that the file is somehow converted to a speedy.ashx file and I can't read it.

Chosen solution

Try to rename the file and give it a .pdf file extension.

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cor-el
cor-el
  • Moderator

Chosen Solution

Try to rename the file and give it a .pdf file extension.

volboy
volboy Question owner

Thank you for the suggestion. I have tried this and for some reason it doesn't work. Incidentally, jpg files have the same problem. The problem is specific to one computer (unfortunately, the one I rely on most!). I am not much of a computer whiz.

volboy
volboy Question owner

Turns out this was a generic problem with Firefox 8.O so I upgraded to 9.0 and all is well -- others have had the same experience I had