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I reformated my PC and lost my sync key and I have my iPhone connected to Sync but cannot find my sync key in the iPhone app

Ibai replied
flamero

I have lost my sync key because I reformatted my PC and didn't have a backup of it and my only other device connected to Sync is my iPhone but I cannot access the sync key in the Firefox Home app. I really wish I didn't have to erase all my sync data as I have some important passwords and bookmarks saved only in Sync.

I have lost my sync key because I reformatted my PC and didn't have a backup of it and my only other device connected to Sync is my iPhone but I cannot access the sync key in the Firefox Home app. I really wish I didn't have to erase all my sync data as I have some important passwords and bookmarks saved only in Sync.

All Replies (5)

See:

Thanks, but I don't think that works on iPhone

Did you give it a try?

Does this one work?

I did. Safari could not open the show sync key addon and Firefox Home didn't even try to load it for some reason. The second addon install button is grey when I try to open it with Firefox Home. Thank you, I appreciate the help but I guess unless there's a way to get the sync key for example via sftp from the iPhone (I have jailbroken) I'm pretty much doomed. I tried looking around the Firefox Home app folder but could not find the sync key in there. If someone knows where to look for the key it would be helpful, in case it isn't encrypted.

Hi Flamero!

Unfortunately at this stage there's no way to retrieve your Sync key from the iPhone or any other Firefox Home installation. Moreover, because Firefox Home only receives data there's no way to use it to recover all your lost data.

Not the nicest thing but your only option is to reset your account and start all over.