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Why won't Firefox save my passwords?

  • 2 replies
  • 12 have this problem
  • 1 view
  • Last reply by jpierce1130

Recently, I ran System Mechanic to clear out personal information. It wiped out all my saved passwords in Firefox. Now Firefox doesn't ask me whether to save passwords. I really miss this feature. I've tried to follow the Help" info and everything is set as it should be. Am I missing something?

Recently, I ran System Mechanic to clear out personal information. It wiped out all my saved passwords in Firefox. Now Firefox doesn't ask me whether to save passwords. I really miss this feature. I've tried to follow the Help" info and everything is set as it should be. Am I missing something?

Chosen solution

Be careful with usung such software to cleanup stuf.

It is probably best to create a new profile if you do not know what went wrong or can't undo those changes.

See Basic Troubleshooting: Make a new profile:

You can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files

See:

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All Replies (2)

Chosen Solution

Be careful with usung such software to cleanup stuf.

It is probably best to create a new profile if you do not know what went wrong or can't undo those changes.

See Basic Troubleshooting: Make a new profile:

You can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files

See:

Thanks, cor-el I upgraded to Firefox v. 7, created a new profile, imported bookmarks, etc. and everything is working well. My old passwords seem to be gone forever, but I'm building them back now that I can save passwords again. jpierce