X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

I can not print from firefox anymore, used to be able to print either hilighted selection or print page now I get an error message

Posted

When it goes to print an error message comes up "an unknown error occrred while printing", this just started happening the last few days, I can print if it's an adobe file, but not from the screen.

Additional System Details

Installed Plug-ins

  • Garmin Communicator Plug-In 2.9.3.0
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • 12.0.1.660
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • npmnqmp 989898989877
  • Shockwave Flash 10.3 r183
  • iTunes Detector Plug-in
  • GEPlugin
  • Picasa plugin
  • SiteAdvisor
  • Google Updater pluginhttp://pack.google.com/
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 ( .NET CLR 3.5.30729; .NET4.0C) FBSMTWB

More Information

the-edmeister
  • Top 10 Contributor
  • Moderator
3197 solutions 24404 answers

Chosen Solution

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Question owner

Thanks problem solved.

cyborg01 0 solutions 1 answers

Same with me. If it is a xps doc try highlighting what you want to print, or go to the page you want to print and hit ctrl+P. It works for me.