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I can not print from firefox anymore, used to be able to print either hilighted selection or print page now I get an error message

Posted

When it goes to print an error message comes up "an unknown error occrred while printing", this just started happening the last few days, I can print if it's an adobe file, but not from the screen.

When it goes to print an error message comes up "an unknown error occrred while printing", this just started happening the last few days, I can print if it's an adobe file, but not from the screen.

Additional System Details

Installed Plug-ins

  • Garmin Communicator Plug-In 2.9.3.0
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • 12.0.1.660
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • npmnqmp 989898989877
  • Shockwave Flash 10.3 r183
  • iTunes Detector Plug-in
  • GEPlugin
  • Picasa plugin
  • SiteAdvisor
  • Google Updater pluginhttp://pack.google.com/
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 ( .NET CLR 3.5.30729; .NET4.0C) FBSMTWB

More Information

the-edmeister
  • Top 10 Contributor
  • Moderator
3936 solutions 29663 answers

Chosen Solution

Try the '''''reset''''' described here: <br /> http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Question owner

Thanks problem solved.

Thanks problem solved.
cyborg01 0 solutions 1 answers

Same with me. If it is a xps doc try highlighting what you want to print, or go to the page you want to print and hit ctrl+P. It works for me.

Same with me. If it is a xps doc try highlighting what you want to print, or go to the page you want to print and hit ctrl+P. It works for me.