Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Downloads window will not open. How can I fix it?

  • No replies
  • 3 have this problem
  • 1 view
more options

I am using Firefox 4.0.1 on my Mac 10.6.7. I have been using Firefox 4 since April, but two days ago my Tools>Downloads command (keyboard shortcut cmd-J) quit working. My downloaded items do go into the downloads folder, but I cannot access the folder through the Tools menu nor the cmd-J command.

I have deleted and reinstalled 4.0.1 and deleted the Firefox preferences in the Library, but the problem persists.

Any ideas?

I am using Firefox 4.0.1 on my Mac 10.6.7. I have been using Firefox 4 since April, but two days ago my Tools>Downloads command (keyboard shortcut cmd-J) quit working. My downloaded items do go into the downloads folder, but I cannot access the folder through the Tools menu nor the cmd-J command. I have deleted and reinstalled 4.0.1 and deleted the Firefox preferences in the Library, but the problem persists. Any ideas?