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The Downloads window will not open. How can I fix it?

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I am using Firefox 4.0.1 on my Mac 10.6.7. I have been using Firefox 4 since April, but two days ago my Tools>Downloads command (keyboard shortcut cmd-J) quit working. My downloaded items do go into the downloads folder, but I cannot access the folder through the Tools menu nor the cmd-J command.

I have deleted and reinstalled 4.0.1 and deleted the Firefox preferences in the Library, but the problem persists.

Any ideas?

I am using Firefox 4.0.1 on my Mac 10.6.7. I have been using Firefox 4 since April, but two days ago my Tools>Downloads command (keyboard shortcut cmd-J) quit working. My downloaded items do go into the downloads folder, but I cannot access the folder through the Tools menu nor the cmd-J command. I have deleted and reinstalled 4.0.1 and deleted the Firefox preferences in the Library, but the problem persists. Any ideas?