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Mozilla Firefox is my internet browser, I would like to download my McAfee Anti-Virus protection DVD.

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  • Last reply by John99

iboutcasted32
iboutcasted32
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I have a new Window 7 Premium Home Edition,Model: Inspiron 560. It came with a 30 day free trail of McAfee Anti-Virus Protection, which expires in less than three days. Roughly, two weeks ago, I received in the mail from QVC, a DVD, named PC Treasures, Inc.-Total PC Software Suite, which has my four year McAfee Anti-Virus Protection program on it. 

I was told by one of those so-called Dell experts techs, to install that DVD, into the tray of your modern, a small box would appear in the left-hand bottom of your screen, and type in "RUN". Nothing happened!!! Now,the PC that I had for 15 years, did this, but with this new one, not the same.What do I do, in installing or down loading this DVD? I could use a step by step instructions.
I have a new Window 7 Premium Home Edition,Model: Inspiron 560. It came with a 30 day free trail of McAfee Anti-Virus Protection, which expires in less than three days. Roughly, two weeks ago, I received in the mail from QVC, a DVD, named PC Treasures, Inc.-Total PC Software Suite, which has my four year McAfee Anti-Virus Protection program on it. I was told by one of those so-called Dell experts techs, to install that DVD, into the tray of your modern, a small box would appear in the left-hand bottom of your screen, and type in "RUN". Nothing happened!!! Now,the PC that I had for 15 years, did this, but with this new one, not the same.What do I do, in installing or down loading this DVD? I could use a step by step instructions.

All Replies (1)

John99
John99
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This does not sound to be a Firefox problem.

An obvious question is does your machine play DVDs ? You will probably need to be in an admin account.

You should be able to use your Firefox browser to find assistance.

( If the DVD is provided by and bought from Dell you may need to contact them that is apparently http://support.dell.com/ )