Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I hate the new firefox. Nothing works, videos don't load. It doesn't save any of my information no matter how many times I play with the preferences, is there anyway to get the old firefox back?

  • 3 replies
  • 16 have this problem
  • 3 views
  • Last reply by Xircal

more options

If I go to any website such a youtube, hulu, facebook, etc. none of the videos will load. It just gives me a black screen and I can only hear the audio.

None of my preferences save. I had them set perfectly on the old firefox and no matter how many times I try to make it go back that way, it doesn't work.

All my add-on's are gone.

I want the old firefox back, how can I uninstall this new version and get the old version back?

If I go to any website such a youtube, hulu, facebook, etc. none of the videos will load. It just gives me a black screen and I can only hear the audio. None of my preferences save. I had them set perfectly on the old firefox and no matter how many times I try to make it go back that way, it doesn't work. All my add-on's are gone. I want the old firefox back, how can I uninstall this new version and get the old version back?

All Replies (3)

more options

Download from here: http://www.mozilla.com/en-US/firefox/all-older.html

I'm not familiar with the uninstall process on MACs so I hope you'll forgive me for referring you to this site: http://guides.macrumors.com/Uninstalling_Applications_in_Mac_OS_X

more options

If I uninstall it, is there a way to get the old version back?

more options

The link I've given you will take you to the previous secure version. I assume that's what you mean?