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Red bar at top of screen "System update required-a critical software update is needed for your browser. Click allow to update" what is this???

Posted

Every time I go to a web site I get this red bar all the way across my screen, it cuts off part of the site I am at. Then Firefox puts a yellow line preventing the site from asking me to install software on my computer. With "Allow" only at the far right, the red bar has a blue arrow below the "Allow" button.

Every time I go to a web site I get this red bar all the way across my screen, it cuts off part of the site I am at. Then Firefox puts a yellow line preventing the site from asking me to install software on my computer. With "Allow" only at the far right, the red bar has a blue arrow below the "Allow" button.

Additional System Details

This happened

Every time Firefox opened

This started when...

yesterday

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • npmnqmp 071701000001
  • http://www.facebook.com/fbplugin/
  • RealPlayer Plugin
  • Unity Web Player lets you experience dazzling interactive 3D right in your browser. For more information, visit Unity .
  • Shockwave Flash 10.1 r102
  • iPhoto6
  • 4.0.51204.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Java Plug-In 2 for NPAPI Browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

More Information

eric696 0 solutions 1 answers

Helpful Reply

Malwarebyte's Anti-Malware got rid of it for me.

Malwarebyte's Anti-Malware got rid of it for me.
Swapnilrustagi 19 solutions 286 answers

This is a virus. Scan your systems for malware, clean up all found malwares. Now do a clean install of Firefox. You might save bookmarks if you like by exporting them before un-install and importing them after clean-installation.

You could use Avast! FREE AntiVirus or MalwareBytes Anti-malware standard if you don't have an antivirus installed.

This is a virus. Scan your systems for malware, clean up all found malwares. Now do a clean install of Firefox. You might save bookmarks if you like by exporting them before un-install and importing them after clean-installation. You could use Avast! FREE AntiVirus or MalwareBytes Anti-malware standard if you don't have an antivirus installed.
rbillings 49 solutions 398 answers

All of the above are good suggestions. You might also read this Support article, which allows you to identify and remove malware:

Troubleshoot Firefox issues caused by malware

Hope that helps.

All of the above are good suggestions. You might also read this Support article, which allows you to identify and remove malware: [[Is my Firefox problem a result of malware]] Hope that helps.