Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

SCREN DISPLAYING "YOU BRAWSER/ PROGRAMME IS NOT SUPPORTED BY WEB DYNPRO"

  • 2 replies
  • 275 have this problem
  • 15 views
  • Last reply by junibert

Suresh Joshi
Suresh Joshi

WHEN EVER I TRY TO OPEN BSNL SITE TO SEE MY BROAD BAND USES ACCOUNT THE SCREEN SHOWS "YOUR BROWSER/ PROGRAMME IS NOT SUPPORTED BY WEB DYNPRO" AFTER SUCCESSFUL LOGGING IN.

THIS IS A BSNL WEB SELF CARE-CUSTOMER CARE PORTAL 

SAP NETWEAVER
WHEN EVER I TRY TO OPEN BSNL SITE TO SEE MY BROAD BAND USES ACCOUNT THE SCREEN SHOWS "YOUR BROWSER/ PROGRAMME IS NOT SUPPORTED BY WEB DYNPRO" AFTER SUCCESSFUL LOGGING IN. THIS IS A BSNL WEB SELF CARE-CUSTOMER CARE PORTAL SAP NETWEAVER

All Replies (2)

John99
John99
  1. Numbered list itemHave you tries using the ordinary version of firefox v3.6.13, instead of the EXPERIMENTAL BETA version 4 .
  2. I suggest you then try the usual troubleshooting methods with firefox 4 take particular note of the tips about problems after upgrading firefox in Firefox can't load websites but other browsers can, also if applicable look at Websites don't load - troubleshoot and fix error messages
  3. If other browsers work you could consider enquiring using alternative browsers, and asking the site if Firefox4 is supported.

Caps LockIf your keyboard and device supports the English Alphabet small letters rather than the BLOCK CAPITALS you may like to try using the ordinary letters, it is the Caps Lock button that usually turns this on and off.

junibert
junibert

To work around the issue until the root problem is solved:

  1. Install the UAControl add on (https://addons.mozilla.org/en-us/firefox/addon/uacontrol/)
  2. Open the tool and add a site with the following information:

Site: <URL of Site that's causing problem here> Custom: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

Please note that there might be an actual reason that FF4 is not supported yet. I personally have not encountered an issue, but your mileage may vary.