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I've downloaded Firefox 3.6 in order to upgrade to prevent online attacks as advised but when I try to drag teh new icon into the applications folder it says I do not have sufficient priviledges??

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  • Last reply by cor-el

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I've had an 'urgent' message telling me to upgrade Firefox to 3.6.6 in order to prevent online attacks but when I try to drag the newly downloaded icon into the applications folder a message comes up saying I do not have sufficient priviledges. Can you explain why and what I have to do?

I've had an 'urgent' message telling me to upgrade Firefox to 3.6.6 in order to prevent online attacks but when I try to drag the newly downloaded icon into the applications folder a message comes up saying I do not have sufficient priviledges. Can you explain why and what I have to do?

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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

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