X
Tap here to go to the mobile version of the site.

Support Forum

when I download 3.6 to my mac and try and drag the icon onto the application folder to replace the 2.0.20 version it tells me I can't do this as I do not have permission to access some items. How do I get rid of the version 2 and update to 3.6?

Posted

I am connected to an small office network but we do not have a system adminsitrator or any form of control on applications

I am connected to an small office network but we do not have a system adminsitrator or any form of control on applications

Additional System Details

Installed Plug-ins

  • Netscape Navigator Default Plug-in
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Shockwave Flash 10.1 r102
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Plugin that plays RealMedia content

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.20) Gecko/20081217 Firefox/2.0.0.20

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17540 solutions 158604 answers

If you have Mac OS X 10.4 or newer then do this:

  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

If you have Mac OS X 10.4 or newer then do this: * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html * Trash the current Firefox application to do a clean (re)install. * Install the new version that you have downloaded. Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.