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How to fix google redirect with Firefox.....IE works fine.....Stopzilla did NOT work


Google has started redirect and jump to the wrong web sites after a search......when trying to go to search results. Tried Stopzilla and Malwarebytes and boot scans with Avast....Still the same...... All found and destroyed many items .... Sad to say IE 8 works fine

Additional System Details

Sites Affected


Installed Plug-ins

  • getplusplusadobe16263
  • Office Plugin for Netscape Navigator
  • Allows browsing on RealArcade sites with Mozilla browsers.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
  • Default Plug-in
  • Shockwave Flash 10.1 r102
  • iTunes Detector Plug-in
  • GEPlugin
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • Yahoo Application State Plugin version
  • 3.0.50106.0
  • Google Updater pluginhttp://pack.google.com/
  • Google Update


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20101026 Firefox/3.6.12

More Information

  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

If you can't fix it with the above listed scanners then you need to ask advise on one of the forums that specialize in malware removal mentioned in the Popups_not_blocked article.

lfreed 0 solutions 1 answers

Mozilla Firefox offers an Add-On to cure this problem

Question owner

SOLVED Even after malware removal still had the problem......mozilla support chat had me check some setting and found that the malware reset mozilla to connect to a proxy server.....set to no proxy to finish the repair!!!!!!!!!!


idiosyncratic 0 solutions 2 answers

Helpful Reply

I fixed this problem by removing temporary Java files and programs. In Windows 7 - Start -> Control Panel -> Programs -> Java -> Temporary Internet Files (bottom pane of first panel) -> Settings -> Delete Files -> OK. No more redirect problems. YMMV, but it's a harmless thing to try as a quick first step. Takes about 30 seconds.