Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to determine release level

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by TonyE

more options

As there is no 'About' panel in Firefox 4, I am unable to tell the current release level. How can I do this?

I cannot provide Troubleshooting Information, the Help option under the Firefox button takes me directly to: http://support.mozilla.com/en-US/kb/Firefox+Help?style_mode=inproduct

Chosen solution

Click on the Firefox button, then on the small arrow to the right of the Help entry, you can then select About Firefox.

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Click on the Firefox button, then on the small arrow to the right of the Help entry, you can then select About Firefox.

more options

Thanks - I guess I was expecting a click anywhere on the Help line to show the sub-menu.

more options

You're welcome

Most menu items with sub menus on the Firefox button have a separate sub menu button (the little arrow). That is to allow clicking on the main entry to access to what is likely to be the most used item directly from the main menu, without having to open the sub menu.