Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am downloading Firefox 3.6.8 and just trying to move the Firefox icon onto the Application folder and I have received the message 'The operation cannot be complete because you do not have sufficient privileges for some of the items.

  • 1 reply
  • 2 have this problem
  • 30 views
  • Last reply by cor-el

more options

What else do I need to download this version of Firefox - what privileges do I need and how do I get them?

I have a MacBook Pro OS X Version 10.4.11 Processor 2.16 GHz Intel Core 2 Duo; Memory 1 GB 667 MHz RAM

What else do I need to download this version of Firefox - what privileges do I need and how do I get them? I have a MacBook Pro OS X Version 10.4.11 Processor 2.16 GHz Intel Core 2 Duo; Memory 1 GB 667 MHz RAM

All Replies (1)

more options

Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html

Trash the current Firefox application to do a clean reinstall.

Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.