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FF 3.6.8 hangs up when trying to access "options"

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  • 9 have this problem
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  • Last reply by cor-el

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I've read several posts on similar problems. I first experienced the freeze-up when trying to download files. So, I tried to go into tools/options as instructed to change download location. I then got the same freeze up at that point (when I clicked on "options") and had to end FF using task manager. I tried Safe Mode with add-on's disabled, and then I tried re-installing FF, same result each time. There must be some corrupt dll or ini or similar file in my profile somewhere that is causing this, and I don't want to start over with a new profile, obviously. Any help appreciated

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Delete downloads.sqlite (plus downloads.rdf, if it exists) in the Profile Folder

See http://kb.mozillazine.org/Unable_to_save_or_download_files#Manually_delete_download_history --- You can also try "Reset all user preferences to Firefox defaults" on the Troubleshoot Firefox issues using Safe Mode start window See http://kb.mozillazine.org/Resetting_preferences