Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

3.6.6 crashes on start and no safemode start either

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by Moses

AnonymousUser
AnonymousUser
more options

Firefox 3.6.3 crashed on start up a few weeks ago so I tried to upgrade to 3.6.6. Now it crashes on startup; I researched the website and it also won't start-up on safemode with disabled extensions. Have deleted and reinstalled multiple times.

Mac OS-X 10.6.4

Crash ID(s)

b15671b4-3f4c-42e3-a1da-e25012100713

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

Firefox 3.6.3 crashed on start up a few weeks ago so I tried to upgrade to 3.6.6. Now it crashes on startup; I researched the website and it also won't start-up on safemode with disabled extensions. Have deleted and reinstalled multiple times. Mac OS-X 10.6.4 == Crash ID(s) == b15671b4-3f4c-42e3-a1da-e25012100713 == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

All Replies (2)

Moses
Moses
  • Moderator
more options

Hmm. It seems there are two bugs out for your crashing thread. 1 resolved and 1 new. Below are the bugs

Bug 564089 New

Bug 452318 RESOLVED

As for your problem, the only thing I know to try is to update your flash player

AnonymousUser
AnonymousUser Question owner
more options

I updated flash player... no luck. I DO get a briefly appear window with a paragraph beginning with ALERT.... and something about a profile... but it disappears and is replaced with another Tell Mozilla about the crash. I will try to screen shot if I can.