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Graphene OS Memory Tagging Error

Firefox Undefined
Denys replied 1 hour ago
al grippa
al grippa

I received the following error when trying to use Mozilla vpn for the first time on graphene OS. "Memory tagging detected an error in Mozilla VPN. Tap to Open Settings" This was my first time starting mozillas vpn in graphene. I also have nordvpn on this phone and it did not trigger the same problem.

Upper level log info:

``` type: crash package: org.mozilla.firefox.vpn:17845818, targetSdk 35 osVersion: google/tokay/tokay:17/CP3A.261005.005/2026102101:user/release-keys uid: 10262 (u:r:untrusted_app_34:s0:c6,c257,c512,c768) cmdline: org.mozilla.firefox.vpn:Daemon processUptime: 20s

signal: 11 (SIGSEGV), code 9 (SEGV_MTESERR), faultAddr c00d0aeaf5a62a0 threadName: binder:11388_3 MTE: enabled

backtrace: 

   /data/app/~~5moYp3C2gxfTAlz-HDZ3SA==/org.mozilla.firefox.vpn-GsYqJyBIKDBjPqIpH6I-Iw==/lib/arm64/libtunnel.so (indexbytebody+40, pc a4f78)

```

I received the following error when trying to use Mozilla vpn for the first time on graphene OS. "Memory tagging detected an error in Mozilla VPN. Tap to Open Settings" This was my first time starting mozillas vpn in graphene. I also have nordvpn on this phone and it did not trigger the same problem. Upper level log info: ``` type: crash package: org.mozilla.firefox.vpn:17845818, targetSdk 35 osVersion: google/tokay/tokay:17/CP3A.261005.005/2026102101:user/release-keys uid: 10262 (u:r:untrusted_app_34:s0:c6,c257,c512,c768) cmdline: org.mozilla.firefox.vpn:Daemon processUptime: 20s signal: 11 (SIGSEGV), code 9 (SEGV_MTESERR), faultAddr c00d0aeaf5a62a0 threadName: binder:11388_3 MTE: enabled backtrace: /data/app/~~5moYp3C2gxfTAlz-HDZ3SA==/org.mozilla.firefox.vpn-GsYqJyBIKDBjPqIpH6I-Iw==/lib/arm64/libtunnel.so (indexbytebody+40, pc a4f78) ```

All Replies (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

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