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can't access my doctor or therapist on Firefox.

Firefox for Android Web compatibility
olivia jenefr replied
Linda Goodrich
Linda Goodrich

I have to switch over to Chrome to communicate with my doctor.

I have to switch over to Chrome to communicate with my doctor.

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi Linda

What happens when you try to view their websites in Firefox for Android? Is there any error message?

olivia jenefr
olivia jenefr

Try opening the site in Firefox's Private Browsing window or temporarily disabling extensions (especially ad blockers/privacy tools), since many patient portals break due to blocked trackers or cached login sessions. Also check if the portal explicitly lists supported browsers — some healthcare portals only fully support Chrome/Edge.

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