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I can't complete my Etsy identity verification because the government ID upload option is missing.

Firefox for Android Web compatibility
Paul replied
tahreerali123
tahreerali123

Hello, I am trying to complete my Etsy identity verification using Firefox on Android. However, the government ID upload option is not showing. I only see a list of ID types, but there is no option to upload my ID document. I have already contacted Etsy Support, but I want to know if this could be a browser issue. Please help me resolve this problem.

Hello, I am trying to complete my Etsy identity verification using Firefox on Android. However, the government ID upload option is not showing. I only see a list of ID types, but there is no option to upload my ID document. I have already contacted Etsy Support, but I want to know if this could be a browser issue. Please help me resolve this problem.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

Do you have any add-ons installed in Firefox for Android?

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