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Unexpected Error When Trying to Sign-In On Android After Password Change

  • 2 replies
  • 4 have this problem
  • Last reply by bartu_bady
  • Solved

bartu_bady
bartu_bady

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in.

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in.

Chosen solution

I meant the Firefox account on the Android Firefox app. 

I got it to work just now by going to Mozilla accounts website and signing in there instead of clicking the sign-in button in settings and getting redirected to the page, and then signing in from the redirected page.
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All Replies (2)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor

Hello, I don't understand why you need to use Firefox to log in to Android? Or are you talking about the Mozilla Sync account?

bartu_bady
bartu_bady Question owner

Chosen Solution

I meant the Firefox account on the Android Firefox app. 

I got it to work just now by going to Mozilla accounts website and signing in there instead of clicking the sign-in button in settings and getting redirected to the page, and then signing in from the redirected page.
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