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I can no longer edit or view saved passwords in privacy and security.

  • 2 replies
  • 0 have this problem
  • 64 views
  • Last reply by cor-el
  • Solved

oldfieldoaks
oldfieldoaks

I use firefox password manager and have for years. I did not change my password in password manager but I can no longer edit or view my saved passwords. A box comes up asking me for my password but it keeps saying it is trying to allow me in to view my saved password but nothing happens. However, firefox still uses the saved passwords for all 37 of my saved sites and works to allow me to log into saved sites without hesitation. I tried changing my password to password manager and it tells me it changed the password but it will still not allow me to edit. When I click the edit button nothing happens. I have tried over and over and over. I often used my firefox password manager to go in and look up passwords to use on my ipad. I hope you can help. Thank you

I use firefox password manager and have for years. I did not change my password in password manager but I can no longer edit or view my saved passwords. A box comes up asking me for my password but it keeps saying it is trying to allow me in to view my saved password but nothing happens. However, firefox still uses the saved passwords for all 37 of my saved sites and works to allow me to log into saved sites without hesitation. I tried changing my password to password manager and it tells me it changed the password but it will still not allow me to edit. When I click the edit button nothing happens. I have tried over and over and over. I often used my firefox password manager to go in and look up passwords to use on my ipad. I hope you can help. Thank you

Chosen solution

oldfieldoaks, this might be due to the setting "Require device sign in to fill and manage passwords" being enabled. If you disable this then hopefully things will work how they used to.

See this article for more information, especially the section "Enable or disable password authentication": https://support.mozilla.org/en-US/kb/firefox-password-authentification-prompt

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All Replies (2)

TechHorse
TechHorse

Chosen Solution

oldfieldoaks, this might be due to the setting "Require device sign in to fill and manage passwords" being enabled. If you disable this then hopefully things will work how they used to.

See this article for more information, especially the section "Enable or disable password authentication": https://support.mozilla.org/en-US/kb/firefox-password-authentification-prompt

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Is this about the Primary Password?

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