Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Free VPN Shield missing

  • 2 replies
  • 0 have this problem
  • Last reply by James

I installed version 149 and I am unable to see the free VPN shield.

I installed version 149 and I am unable to see the free VPN shield.

All Replies (2)

Hi, this feature is progressively rolling out in the US, UK, Germany and France, so it may be not available for you yet.

https://support.mozilla.org/en-US/kb/built-in-vpn Also

To use VPN, you need to sign in with a Mozilla account. If you’re eligible, you’ll see a prompt in the Firefox toolbar inviting you to set up the feature.
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.