Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Immediate cancellation

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by James

milesisthinking
milesisthinking

Hello Mozilla Support,

I am requesting immediate cancellation of my Mozilla subscription associated with this account/email address.

Please confirm in writing that:

1. The subscription has been canceled 2. Auto-renew has been turned off 3. No further charges will be made

If any renewal has already occurred, please also confirm whether I am eligible for a refund.

Thank you, Miles

Hello Mozilla Support, I am requesting immediate cancellation of my Mozilla subscription associated with this account/email address. Please confirm in writing that: 1. The subscription has been canceled 2. Auto-renew has been turned off 3. No further charges will be made If any renewal has already occurred, please also confirm whether I am eligible for a refund. Thank you, Miles

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor

Paid support for Monitor Plus ended on March 16, 2026 and Monitor Plus has shutdown. https://support.mozilla.org/en-US/kb/monitor-plus-shutting-down

The regular Mozilla Monitor is free to use.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.