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Firefox Crashes Repeatedly

  • 3 replies
  • 0 have this problem
  • 68 views
  • Last reply by AAShole

enigmaqqmail
enigmaqqmail

Hello! Thank you for taking the request!

My firefox browser crashes repeatedly at startup, only showing the crash report window instead of opening the browser. When starting the browser using troubleshoot mode, it crashes too, showing the same result. After uninstalling and re-enstalling the latest version, the exact same problem continues.

I've scanned for viruses and checked the computer RAM and neither seems to be the problem.

The latest submitted crash report ID is bp-0917ab7e-e656-42ff-aa92-40b8c0251112⁩

I'm really grateful for your help, and looking forward to your reply!

Hello! Thank you for taking the request! My firefox browser crashes repeatedly at startup, only showing the crash report window instead of opening the browser. When starting the browser using troubleshoot mode, it crashes too, showing the same result. After uninstalling and re-enstalling the latest version, the exact same problem continues. I've scanned for viruses and checked the computer RAM and neither seems to be the problem. The latest submitted crash report ID is bp-0917ab7e-e656-42ff-aa92-40b8c0251112⁩ I'm really grateful for your help, and looking forward to your reply!

All Replies (3)

TyDraniu
TyDraniu
  • Top 10 Contributor

Hi, could you attach 3-4 more crash reports?

enigmaqqmail
enigmaqqmail Question owner

TyDraniu said
Hi, could you attach 3-4 more crash reports?

Of course.

⁨bp-c2d2c06b-2854-4764-9f1d-8345b0251112⁩ ⁨bp-f05e3bb7-b204-4f65-991a-1c8870251112⁩ bp-5e16ca51-45b8-462d-b9d4-bbe6b0240621⁩ (This one is from a while ago I suppose)

AAShole
AAShole

im going to jump to something i just posted about norton and other 3rd party "security" suites. are you running anything that changes the default microsoft windowing system. Microsoft.UI.Windowing.Core.dll

turn off norton, or disable anything that is beyond just virus checking then... you can try (almost never works, but does no harm) to run

Sfc /scannow

to get windows to try self repair.

...i cant believe i suggested that sfc option, ug, sorry to those that hate hearing that too

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