Hello, Just to check if the issue is caused by an extension or other setting, please can you try logging in with Troubleshooting mode enabled? '''If Firefox is open,''' you can restart in Firefox Troubleshoot Mode from the Help menu: * Click the menu button [[Image:Fx57Menu]], click ''Help'', select ''Troubleshoot Mode'' and click ''Restart'' in the "Restart Firefox in Troubleshoot Mode?" dialog that opens. '''If Firefox is not running,''' you can start Firefox in Troubleshoot Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Troubleshoot Mode window appears, select "Open". ;[[Image:Fx88TroubleshootMode]] '''''If the issue is not present in Firefox Troubleshoot Mode''''', your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Troubleshoot Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again. (If you can't exit Firefox Troubleshoot Mode, please see [[Firefox is stuck in Troubleshoot Mode]]).'' Let me know when you have tried this and we can troubleshoot from there.