
"User Authenticated But Not Connected" Error
I've been using Thunderbird since it was first made available for Android, and I've used it successfully until recently. I have a new Outlook email address that I cannot sign into even though the Outlook email I have been using with Thunderbird since the beginning has never given me any issues. I get the "user authenticated but not connected" error. What can I do to resolve this issue so that I can have all my emails together in one app. Just to make things clear my old Outlook account which uses the email in writing you from connects flawlessly. It's a new one that is giving me issues. Any help would be greatly appreciated. Thank you for your time.
All Replies (1)
The following link might be helpful: on July 10th one hotmail account stopped opening and a message window appeared saying that authentication was OK but it wasn't able to connect. https://support.mozilla.org/en-US/questions/1524814#answer-1751319