Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Solved Archived

why do i have no sound when i'm on the internet

Firefox Audio and Video
pcjb28 replied
pcjb28
pcjb28

when I am on the internet, for example there is no sound wirh youtube or netflix or amazon. but if i watch something that is on my computer it's fine.

when I am on the internet, for example there is no sound wirh youtube or netflix or amazon. but if i watch something that is on my computer it's fine.

All Replies (2)

George Kitsoukakis
George Kitsoukakis
  • Top 25 Contributor
  • Moderator

Chosen Solution

Hello

While a video is playing in Firefox, right-click the speaker icon in your Windows taskbar.

Click "Open Volume Mixer".

A window will pop up showing the volume sliders for all open applications.

Look for Mozilla Firefox.

Make sure the volume slider for Firefox is not at the bottom or muted

Maybe that help you

pcjb28
pcjb28 Question owner

That was perfect. Thank you.