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Unexpected error upon attempting to sign in.

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  • Last reply by Nakatu

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Hi I normally use Firefox on my phone, but I recently decided to use it on my computer as well. Since I had forgotten my password, I reset it. After the reset, I can log in on my computer without any issues, but I cannot log in on my phone. When I try to sign in with my new password on mobile, it says the password is incorrect.

I also tried to use QR code sync, but it shows an "Unexpected error" message. At the moment, I can only access my account on my computer, but not on my phone.

Could you please help me resolve this issue?

Thank you in advance.

Hi I normally use Firefox on my phone, but I recently decided to use it on my computer as well. Since I had forgotten my password, I reset it. After the reset, I can log in on my computer without any issues, but I cannot log in on my phone. When I try to sign in with my new password on mobile, it says the password is incorrect. I also tried to use QR code sync, but it shows an "Unexpected error" message. At the moment, I can only access my account on my computer, but not on my phone. Could you please help me resolve this issue? Thank you in advance.
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solved after resetting the password again

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