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Mozilla not asking for Primary Password

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When I start Firefox it's not asking for my primary password.

It's not autofilling an important site and I need to access my password for it, but when I try to access passwords I don't get the 'enter primary password' box, just a message at the top of the browser window telling me to enter it and a button saying 'log on'. There's nowhere to enter the passowrd and the log on button does nothing.

This is midly terrifying...

Neil

When I start Firefox it's not asking for my primary password. It's not autofilling an important site and I need to access my password for it, but when I try to access passwords I don't get the 'enter primary password' box, just a message at the top of the browser window telling me to enter it and a button saying 'log on'. There's nowhere to enter the passowrd and the log on button does nothing. This is midly terrifying... Neil
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