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Incoming Emails Sometimes Lack Attachments

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  • Last reply by Wayne Mery
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Hi. I am finding, as I use TB Android more and more, that some messages - I know coming from gmail but perhaps also others - come in lacking attachments. In the message list I clearly see the paper clip icon. But when the message is opened I see no sign of an attachment anywhere. This is true even when I tap download complete message at the very bottom. But I can easily see it on the gmail website AND if I download the message into TB desktop.

Anyone have any idea what is happening here?

Thanks

Hi. I am finding, as I use TB Android more and more, that some messages - I know coming from gmail but perhaps also others - come in lacking attachments. In the message list I clearly see the paper clip icon. But when the message is opened I see no sign of an attachment anywhere. This is true even when I tap download complete message at the very bottom. But I can easily see it on the gmail website AND if I download the message into TB desktop. Anyone have any idea what is happening here? Thanks

All Replies (1)

David, if you still see this issue, please post a new question.