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Unable to download messages from optusnet

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Since the beginning of July (latest update) Thunderbird cannot download any new emails. When I try to get new messages, it seems to connect to my optusnet email account, then it will say Downloading message 1 of 27 and after about a minute it just disappears. Then it says no messages to download. The little blue progress bar also disappears. I have checked the server settings. I am using Pop Mail Server, server name is mail.optusnet.com.au, user name is my email address, Port is 995, Connection is SSL/TLS and Authentication is Normal password. I have tried turning off Firewall and Antivirus and still not coming through. Its like it connects and it can see the emails but it cant pull them across. I am not a computer person. I dont know how to check any more than this. Please can someone help me. I have been using Thunderbird for many years and this issue has happened in the past but always resolved itself. TIA

Since the beginning of July (latest update) Thunderbird cannot download any new emails. When I try to get new messages, it seems to connect to my optusnet email account, then it will say Downloading message 1 of 27 and after about a minute it just disappears. Then it says no messages to download. The little blue progress bar also disappears. I have checked the server settings. I am using Pop Mail Server, server name is mail.optusnet.com.au, user name is my email address, Port is 995, Connection is SSL/TLS and Authentication is Normal password. I have tried turning off Firewall and Antivirus and still not coming through. Its like it connects and it can see the emails but it cant pull them across. I am not a computer person. I dont know how to check any more than this. Please can someone help me. I have been using Thunderbird for many years and this issue has happened in the past but always resolved itself. TIA

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