Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not receiving emails with multiple recipients

  • No replies
  • 0 have this problem
  • 14 views
more options

Not receiving emails addressed to multiple recipients. Senders are in address book but the emails are not downloaded. Download message says "Downloading 1 of 12" but no messages downloaded. I cured this a couple of days ago by going into my webmail account and deleting a group email that seemed to be blocking my account. I tried that today with another group email but without result. This is a major problem.

Not receiving emails addressed to multiple recipients. Senders are in address book but the emails are not downloaded. Download message says "Downloading 1 of 12" but no messages downloaded. I cured this a couple of days ago by going into my webmail account and deleting a group email that seemed to be blocking my account. I tried that today with another group email but without result. This is a major problem.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.