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Deleted messages missing from Trash folder

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  • Last reply by Denys

chriswebb
chriswebb
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I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to search for a deleted message, I am finding that messages older than a certain date have disappeared, although I've done nothing to permanently delete them. For example, today everything older than May 3 is gone. What can I do to prevent this?

thanks, CW

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to search for a deleted message, I am finding that messages older than a certain date have disappeared, although I've done nothing to permanently delete them. For example, today everything older than May 3 is gone. What can I do to prevent this? thanks, CW

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Denys
Denys
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Hello,

This forum is intended to help users with Mozilla products, such as Firefox. As a moderator, I'm going to mark this thread as off-topic and lock the thread since it is not a subject covered in the support forum. Please see Mozilla Support rules and guidelines.

If your question is about Thunderbird, please ask a new question in the corresponding forum.