Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to log in to Mail. Secure Connection Failed An error occurred during a connection to oidc.idp.clogin.att.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

  • 1 reply
  • 0 have this problem
  • 24 views
  • Last reply by 404

more options

Error code: PR_END_OF_FILE_ERROR

Can't connect to Yahoo Mail

Error code: PR_END_OF_FILE_ERROR Can't connect to Yahoo Mail

All Replies (1)

more options

Try to do one a time and refresh the browser with the ten you get the probelm saved .

1. Update Firefox

  Ensure your browser is up-to-date. Go to `Menu → Help → About Firefox` to check for updates.

2. Verify System Date/Time

  Incorrect system clock settings can disrupt SSL connections. Confirm your device’s date, time, and time zone are correct.

3. Clear Browser Cache and Cookies

  Go to `Menu → Settings → Privacy & Security → Clear Data` (check both Cookies and Cache).

4. Check Firefox TLS Settings

  Ensure TLS 1.2/1.3 is enabled. Type `about:config` in the address bar, search for `security.tls.version`, and set:  
  - `security.tls.version.min` = 3 (TLS 1.2)  
  - `security.tls.version.max` = 4 (TLS 1.3)

5. Disable Firewall/Antivirus Temporarily

  Security software might interfere with HTTPS traffic. Test after disabling these tools briefly.

6. Try Firefox Safe Mode

  Restart Firefox in Safe Mode (`Menu → Help → Restart with Add-ons Disabled`) to rule out extension conflicts.

7. Test Another Network

  Use a different internet connection (e.g., mobile hotspot) to check for ISP-related issues.

8. Server-Side Issues

  The error points to `oidc.idp.clogin.att.com`, which is an AT&T login service. If you’re using an AT&T email hosted by Yahoo, ensure you’re on the correct login page. Check [AT&T's service status](https://www.att.com/support) or contact their support if the issue persists.

If the problem continues , reset Firefox settings via `about:support Refresh Firefox` or use an alternative browser (e.g., Chrome) to isolate the issue.

Modified by 404

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.