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Clicking email link "view in web browser" initiates repetitive queries "open or save in Firefox" and does not open browser

  • 2 replies
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  • 3 views
  • Last reply by Lynda Funke

Lynda Funke
Lynda Funke
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Modified by Lynda Funke

Chosen solution

Hi Lynda, is this a problem with the Microsoft Office Outlook 365 desktop application? The feature shown in the attached screenshot generates a file format incompatible with Firefox. Generally speaking, .mht or .mhtml files will work best in Microsoft Edge.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Chosen Solution

Hi Lynda, is this a problem with the Microsoft Office Outlook 365 desktop application? The feature shown in the attached screenshot generates a file format incompatible with Firefox. Generally speaking, .mht or .mhtml files will work best in Microsoft Edge.

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Lynda Funke
Lynda Funke Question owner
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Thank you very much. I'm disappointed because I stick firmly with Firefox whenever I can. However, at least I know now how to use that feature. Many thanks.

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