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Can't sync with Mobile Device - Instructions go in Circles. Do COLLECTIONS from Android sync to account?

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Please explain how to ACTUALLY sync my collections & bookmarks from Firefox on my Android Device with Firefox in a browser. I am signed in to my Mozilla/Firefox account, and have Firefox open on my android Phone. When I click on Sync on the phone, It says go to go to some address similar to firefox.com/Pair - but when I typed this exact address NOTHING happens ( I can't find it now, that page won't come up anymore.) I only get sent to the sync page of the web browser - When I click on add a device - NOTHING happens again. after 7-8 attempts, I FINALLY allegedly set up Sync using my email and password - but now I can't tell if anything is happening!?!

How will I know if things are synchronized? How will I access these bookmarks & history? Where do I look for it when in the Windows browser? NOTHING about this is evident or makes any sense. Nothing works as your instructions say it should. So here's my requests:

    • It would be REALLY helpful if someone would actually write out a description of what it Means to sync your FIrefox tabs and bookmarks across browsers - what is actually synced, and how can we access it? **

And my number one Question - **I have a LOT of bookmarks in "Collections" in Firefox on my Android phone. Can these 'Collections' be synced to the online desktop browser?** That is the main reason I want to sync in the first place - but I don't see Collections as an option anywhere in the Windows Firefox browser

Please explain how to ACTUALLY sync my collections & bookmarks from Firefox on my Android Device with Firefox in a browser. I am signed in to my Mozilla/Firefox account, and have Firefox open on my android Phone. When I click on Sync on the phone, It says go to go to some address similar to firefox.com/Pair - but when I typed this exact address NOTHING happens ( I can't find it now, that page won't come up anymore.) I only get sent to the sync page of the web browser - When I click on add a device - NOTHING happens again. after 7-8 attempts, I FINALLY allegedly set up Sync using my email and password - but now I can't tell if anything is happening!?! How will I know if things are synchronized? How will I access these bookmarks & history? Where do I look for it when in the Windows browser? NOTHING about this is evident or makes any sense. Nothing works as your instructions say it should. So here's my requests: **It would be REALLY helpful if someone would actually write out a description of what it Means to sync your FIrefox tabs and bookmarks across browsers - what is actually synced, and how can we access it? ** And my number one Question - **I have a LOT of bookmarks in "Collections" in Firefox on my Android phone. Can these 'Collections' be synced to the online desktop browser?** That is the main reason I want to sync in the first place - but I don't see Collections as an option anywhere in the Windows Firefox browser

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