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bookmarks and history gone after system update

TechHorse replied
jmszn

After system update the bookmarks and history are gone and there is no clue in my accouunt how to recover them. What happened?

Janusz Sznajder jmszn@wp.pl

After system update the bookmarks and history are gone and there is no clue in my accouunt how to recover them. What happened? Janusz Sznajder jmszn@wp.pl

All Replies (1)

jmszn, hopefully the following article will help get the information back:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update