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pop-up

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by TyDraniu

susiefern47
susiefern47
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Mozilla/Firefox is my browser. Lately, every time I am on a website where I need to open a pdf document, like a bank statement I want to download, a pop-up appears that advises me to sign on the dotted line or anywhere and shows a little pen writing something. Underneath is this sentence: "Draw, type or upload your signature, then place it exactly where you want. Save your go-to signature for next time."

Where did that come from? It blocks my view of the document and if i try to capture it in a "screenshot" nothing appears. Is this a Mozilla/Firefox thing or a (Acrobat) pdf thing? And what can I do to stop it?

Mozilla/Firefox is my browser. Lately, every time I am on a website where I need to open a pdf document, like a bank statement I want to download, a pop-up appears that advises me to sign on the dotted line or anywhere and shows a little pen writing something. Underneath is this sentence: "Draw, type or upload your signature, then place it exactly where you want. Save your go-to signature for next time." Where did that come from? It blocks my view of the document and if i try to capture it in a "screenshot" nothing appears. Is this a Mozilla/Firefox thing or a (Acrobat) pdf thing? And what can I do to stop it?

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
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No, this is our pop-up, but it should show up once and never come back. Isn't there any OK button or something? Try to click that little pen.

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