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Widevinecdm has crashed - firefox

hondochica
hondochica
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Can't seem to stream Netflix. Firefox is up to date. New Widevinecdm update today 4/2/2025. Apparently since that update (today) I can't stream. I get Netflix error code F7702-1003. Searched/read several FF articles/forum Qs - no help. did a "refresh FF" - no help. don't want to install Chrome (Google knows too much about me already). Netflix worked fine last night. Tried unchecking "play DRM controlled content" - FF(Netflix site) asked to enable DRM - clicked ok - reinstalled. no help. Hard reboot - no help. Still running a Win7 64-bit desktop OS - works fine.

HELP!! Thanks

Can't seem to stream Netflix. Firefox is up to date. New Widevinecdm update today 4/2/2025. Apparently since that update (today) I can't stream. I get Netflix error code F7702-1003. Searched/read several FF articles/forum Qs - no help. did a "refresh FF" - no help. don't want to install Chrome (Google knows too much about me already). Netflix worked fine last night. Tried unchecking "play DRM controlled content" - FF(Netflix site) asked to enable DRM - clicked ok - reinstalled. no help. Hard reboot - no help. Still running a Win7 64-bit desktop OS - works fine. HELP!! Thanks

All Replies (2)

hondochica
hondochica Question owner
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MOZILLA - this is Unacceptable!! this issue arises frequently and there are NO solutions anywhere in the community forums. I donate to you so I expect some HELP!! REAL HELP! I'm not a computer nerd so I can't "report a bug". The Widevine plugin is not a 'consumer' application - it is for DEVELOPERS - like YOU. So I Can't Fix This Problem! FYI - I even tried deleting the widevine plugin - ran firefox - tried to watch netflix - app re-installed and I STILL can't watch Netflix. There's a bug in the latest update - GET with Widevine and FIX IT! or pay for my Netflix subscription while I Can't watch it!

Hello???? Is there Anybody Home???

Why would I continue to support a software company that doesn't support its users???

BlackEdition
BlackEdition
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I think we have a similar problem. Any solutions? https://support.mozilla.org/en-US/questions/1503601

Can I just roll back to a previous FF version? Please don't make me use another browser because they all suck with Picture-in-Picture management...