Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recover bookmarks and passwords

  • 2 replies
  • 0 have this problem
  • 22 views
  • Last reply by Selim

Hello, A few days ago, my son's email was hacked by malicious people and they infected my computer with some viruses. I formatted the computer. Therefore, all the information was reset. Since I could not remember my password while reinstalling and opening Mozilla, I logged in by resetting the password again. However, since I reset the password, all my old bookmarks disappeared. I would like to get my bookmarks and passwords back. I would be very happy if you could help me with this.

Hello, A few days ago, my son's email was hacked by malicious people and they infected my computer with some viruses. I formatted the computer. Therefore, all the information was reset. Since I could not remember my password while reinstalling and opening Mozilla, I logged in by resetting the password again. However, since I reset the password, all my old bookmarks disappeared. I would like to get my bookmarks and passwords back. I would be very happy if you could help me with this.

Modified by Selim

Chosen solution

Firefox hesabınızın parolasını sıfırladığınızda hesabınızdaki tüm verileri kalıcı olarak silinir. Sıfırlama sırasında bununla ilgili bir uyarı yer alıyor ama belki de gözünüzden kaçtı. Maalesef silinen verileri geri getirmem mümkün değil. Ancak Firefox'u başka bir cihazınızla daha eşitlediyseniz (telefon, iş bilgisayarı vb.) oradaki verileri geri yüklemek mümkün olabilir.

Read this answer in context 👍 1

All Replies (2)

I would be very happy if you could help me.

Modified by b_uzuner

Helpful?

Chosen Solution

Firefox hesabınızın parolasını sıfırladığınızda hesabınızdaki tüm verileri kalıcı olarak silinir. Sıfırlama sırasında bununla ilgili bir uyarı yer alıyor ama belki de gözünüzden kaçtı. Maalesef silinen verileri geri getirmem mümkün değil. Ancak Firefox'u başka bir cihazınızla daha eşitlediyseniz (telefon, iş bilgisayarı vb.) oradaki verileri geri yüklemek mümkün olabilir.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.