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unable to log on to att.net for email...some connectivity issue..

mikealdana
mikealdana

cannot log onto att.net for my email acct...using firefox............microsoft edge is no problem...it says it is due to a connective issue? Help!...... thanks..

cannot log onto att.net for my email acct...using firefox............microsoft edge is no problem...it says it is due to a connective issue? Help!...... thanks..

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

You are not alone. Users have reported getting that AT&T error screen for a few weeks now.

One workaround is to open a new private window to access your mail. That bypasses any previously saved cookies for the site, or cached files, and may disable some of your add-ons. Some users said AdBlock Plus and DuckDuckGo Privacy Essentials contributed to the problem.

You may want to check the following thread for ideas and commiseration: https://support.mozilla.org/questions/1490607 (unsolved)

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