Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to update firefox

  • 1 reply
  • 1 has this problem
  • 29 views
  • Last reply by James

how to update new firefox

how to update new firefox

All Replies (1)

Based on the USerAgent you used to post this thread Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

It appears you are using Firefox 115 ESR on the eol Windows 7 as Firefox 116.0 and later requires Windows 10, 11 to run. https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support