Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox resetting the signon.remember setting every time I log in

more options

Hi folks

I have a particularly infuriating problem. A few weeks back, Firefox stopped displaying my usernames and passwords whenever I wanted to log into a site. This coincided with my installing BitDefender, although I don't know why.

Through googling I eventually realised I could go into about:config to fix this. signon.rememberSignons displays as false, when I turn it to true it fixes the issue.

But here is the problem I can't solve. Everytime I restart firefox or my PC / Mac (I am using both, with a syncronised account on both windows and MacOS) it sets signon.rememberSignons to false AGAIN. Which means every single time I browse I have to go into about:config and fix this. Maddening.

Please can you help?

Hi folks I have a particularly infuriating problem. A few weeks back, Firefox stopped displaying my usernames and passwords whenever I wanted to log into a site. This coincided with my installing BitDefender, although I don't know why. Through googling I eventually realised I could go into about:config to fix this. signon.rememberSignons displays as false, when I turn it to true it fixes the issue. But here is the problem I can't solve. Everytime I restart firefox or my PC / Mac (I am using both, with a syncronised account on both windows and MacOS) it sets signon.rememberSignons to false AGAIN. Which means every single time I browse I have to go into about:config and fix this. Maddening. Please can you help?

Chosen solution

I believe i have now solved this problem by stopping the BitDefender Securepass extension, which I did not realise was running in the background on my Mac. Leaving this thread here in case someone else has the same problem.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I believe i have now solved this problem by stopping the BitDefender Securepass extension, which I did not realise was running in the background on my Mac. Leaving this thread here in case someone else has the same problem.