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New modem

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Have a new modem/router (Assis G34). Only getting 57.2 mps download and 9.6 mps upload. In trying to go to a website, it times out.

Tried Microsoft Edge. It worked OK when I wasn't using Firefox at the same time.

Planning to get a range extender. Is that the solution?

Have a new modem/router (Assis G34). Only getting 57.2 mps download and 9.6 mps upload. In trying to go to a website, it times out. Tried Microsoft Edge. It worked OK when I wasn't using Firefox at the same time. Planning to get a range extender. Is that the solution?

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How is this a Firefox browser issue? Your internet speeds are based on your ISP not Firefox browser. Maybe you should contact them and ask what speed is your internet subscription for.