Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

no way to sync

  • 3 replies
  • 0 have this problem
  • 10 views
  • Last reply by cor-el

ecan fire
ecan fire

no way to scan code on my macbook air from mi iphone I am getting message as it is on included file

no way to scan code on my macbook air from mi iphone I am getting message as it is on included file
Attached screenshots

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Can you use a higher zoom level on your phone camera to isolate the QR code? Obviously it should detect it automatically, but just to give it a hand.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Oh wait, a Macbook Air is a laptop, right? Try the steps here: How do I set up Sync on my computer?

cor-el
cor-el
  • Moderator

Note that the QR code is usually a link to install Firefox on this device. You can install Firefox from the Apple store and connect to Sync using the email address and password.