Thunderbird had a problem and crashed. Crash reporter is unable to submit a report for this crash. "Failed to run minidump-analyzer" Kubuntu
I recently upgraded from Thunderbird 116 to 128 on Kubuntu 22.04, since then it has crashed at least once every day.
For some reason it is unable to send a crash report, instead I get the attached window pop up.
Modified by Wayne Mery
All Replies (12)
What is the full version number? Is the profile directory on your OS drive?
Installed: 1:128.4.3+build1-0ubuntu0.22.04.1~mt2 Version table: 1:128.4.3+build1-0ubuntu0.22.04.1~mt2 500
500 http://ppa.launchpad.net/mozillateam/ppa/ubuntu jammy/main amd64 Packages
The profile directory is on my /home drive, but it does have some minidump files in it.
How large are those files?
1.2M Nov 10 20:55 5827353a-9d39-b6c2-4828-d340be97a25d.dmp
11K Nov 10 20:55 5827353a-9d39-b6c2-4828-d340be97a25d.extra
1.1M Nov 11 21:06 74d8dc2f-8618-8f45-6991-6a01aefddd27.dmp
12K Nov 11 21:06 74d8dc2f-8618-8f45-6991-6a01aefddd27.extra
1.2M Nov 15 17:37 09ea88c1-ae02-10dd-b964-df30c329186e.dmp
11K Nov 15 17:37 09ea88c1-ae02-10dd-b964-df30c329186e.extra
1.2M Nov 16 18:22 3f77d2e0-7b01-0f07-10f4-8940ef3ff626.dmp
11K Nov 16 18:22 3f77d2e0-7b01-0f07-10f4-8940ef3ff626.extra
Still crashing every day?
This is still happening even after a new install of Kubuntu 24.04.
(Sorry for not replying sooner - the support system's email notification has not been reliable. To check your own questions via web use https://support.mozilla.org/en-US/user/mfraz74/questions )
With that frequency of crashing, I suspect you have pop accounts?
Wayne Mery said
(Sorry for not replying sooner - the support system's email notification has not been reliable. To check your own questions via web use https://support.mozilla.org/en-US/user/mfraz74/questions ) With that frequency of crashing, I suspect you have pop accounts?
It crashes nearly every day and yes they are pop accounts.
Wayne Mery said
Also see https://discuss.kde.org/t/thunderbird-crashes-minidump-analyzer/27104
That seems to relate to Wayland, I'm using X11 and still get the crashes. I even had to do a complete reinstall of my OS recently and it still crashes.
Modified by Mark