Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my backup is gone

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by TechHorse

AHFB
AHFB
more options

Why are all my data and bookmarks deleted? I desperately need my bookmarks

Why are all my data and bookmarks deleted? I desperately need my bookmarks
Attached screenshots

All Replies (1)

TechHorse
TechHorse
more options

AHFB, you could try checking whether other profiles have the missing data. See: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update