I realised just now that you have taken a sum of $11.88 USD out of my account for item:Billing ID B-86G41030N7218381P Mozilla. What am I paying for? You took this without prior warning and letting me know what it is for. I will probably cancel this if you are not forth coming and if you dont answer I will put PayPal on the case. So please get back to me asap. Many Thanks

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

• Mozilla VPN
• Firefox Relay
• MDN Plus

I am going to edit your question to remove your email address for your privacy and security as this is an open forum.

And if Mozilla Monitor Plus then support is at https://support.mozilla.org/en-US/questions/new/monitor/form

I realised just now that you have taken a sum of $11.88 USD out of my account for item: Mozilla. What am I paying for? You took this without prior warning and letting me know what it is for. I will probably cancel this if you are not forth coming and if you dont answer I will put PayPal on the case. So please get back to me asap.

Mozilla would not charge you for anything unless you actually went about purchasing a subscription for one of Mozilla's subscription based products and Paypal is one of the ways to purchase along with credit cards.

Perhaps you purchased a monthly plan of Mozilla VPN at US$9.99/month + tax as annual is US$4.99/month. https://www.mozilla.org/products/vpn/

https://support.mozilla.org/en-US/kb/mozilla-monitor-faq#w_how-much-does-mozilla-monitor-and-monitor-plus-cost

You can get Monitor Plus for $13.99 with our Monthly plan or $8.99 per month with our yearly plan.

You likely did not pay for Firefox Relay premium as it is cheaper https://relay.firefox.com/premium/

MDN Plus does have a $10.00/months US https://developer.mozilla.org/en-US/plus

There has be a mention in your Paypal and or a email at least on what you purchased and the plan as I would not be surprised if you purchased a monthly plan of Mozilla VPN. There is no free version of Mozilla VPN. Seen this happen of occasion with posts here especially if done on mobile Apple or Android as they may not realize it was not free.

Mozilla does not charge for any Firefox web browser whether on desktop Windows, macOS, Linux or mobile versions on Android and iOS/iPadOS so that would not be a possibility.