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Unable to open doc or docx attachments to Thunderbird messages received.

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jcpettit
jcpettit
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Despite previous questions/answers I still have the above problem. When I access Thunderbird>Settings>General and scroll down to Files and Attachments, there are two relevant Content types: Microsoft Word 97 - 2003 Document, and also Microsoft Word Document. For both types the Action is 'Use Word (default)'.

I have tried downloading and saving several docx attachments. When I then try and open any of them the blue wheel flashes once, then nothing.

I also get the message 'This file can't be previewed because of an error in the Microsoft Word previewer.'

I have Microsoft 365 installed and as part of this investigation was 'Online Repaired' today August 29, 2024.

Despite previous questions/answers I still have the above problem. When I access Thunderbird>Settings>General and scroll down to Files and Attachments, there are two relevant Content types: Microsoft Word 97 - 2003 Document, and also Microsoft Word Document. For both types the Action is 'Use Word (default)'. I have tried downloading and saving several docx attachments. When I then try and open any of them the blue wheel flashes once, then nothing. I also get the message 'This file can't be previewed because of an error in the Microsoft Word previewer.' I have Microsoft 365 installed and as part of this investigation was 'Online Repaired' today August 29, 2024.

Modified by jcpettit