Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't log into Google account—Google says Javascript is disabled

  • 2 replies
  • 3 have this problem
  • 197 views
  • Last reply by Laura
  • Solved

Laura
Laura

I changed my gmail password recently so had to re-authenticate for Thunderbird.

See the attached images. When I click "next" I get the error message about JavaScript being disabled.

No idea how to troubleshoot this or what might be causing this. Help would be appreciated. Thanks

I changed my gmail password recently so had to re-authenticate for Thunderbird. See the attached images. When I click "next" I get the error message about JavaScript being disabled. No idea how to troubleshoot this or what might be causing this. Help would be appreciated. Thanks
Attached screenshots

Chosen solution

Update, sorry about this—I rebooted and it's fine now. Not sure what happened before but obviously I should have tried this first.

I didn't change anything Thunderbird-related between booting and rebooting so not sure why a power cycle fixed it, but at least it works.

Read this answer in context 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor

In TB Settings/General, Config. editor, is the preference javascript.enabled set to true, the default?

Laura
Laura Question owner

Chosen Solution

Update, sorry about this—I rebooted and it's fine now. Not sure what happened before but obviously I should have tried this first.

I didn't change anything Thunderbird-related between booting and rebooting so not sure why a power cycle fixed it, but at least it works.